To benefit you, Cal-Pro has prepared a short video on Customer Delivery

 

Be sure your speakers are turned on to hear about the industries
most effective enhanced Customer Delivery System


Does Enhanced Delivery Work?

 


King of Delivery

Since customers today are increasingly doing the choosing as to whom they do business with, it’s essential that you’re prepared to make customer delivery an extraordinary Jim Yerageexperience in order to make your customers feel that the decision they made to buy from you and your dealership in the first place was the right one, whether they’re a repeat customer or not. This impression is so important to our industry that a full one-third of overall customer satisfaction is now related to customer delivery, and the simple fact is, the customer you just delivered will influence someone else to buy within the next 30 days. So why not make sure their delivery is an experience that will immediately maximize your referral opportunities?

Where most dealerships and sales consultants see customer delivery as the end of the buying process, our system allows you to transform it into merely the beginning. Imagine delivering a powerful last impression and having the memory of that last impression be what goes to work for all of you. Cal-Pro has created a seamless, integrated system that starts at time of delivery by photographing your customers in front of their new vehicles, ensuring that great experience and creating that lasting impression. The memory of their delivery experience is sure to be an impression worthy of encouraging immediate sales and service opportunities. Our system allows you to get certified on customer delivery by putting your personal fingerprint on creating those memories, giving you a real competitive edge. That’s one thing your competition can’t take away from you. We may not remember days, but we do remember the memories in our lives.

As the "King of Delivery," Jim Yerage has been featured in Auto Success, the #1 sales improvement magazine for the automotive industry. In the article "What Does Delivery Mean to Your Dealership?" he details the five steps to a successful and profitable delivery. (Click here to read the article in PDF format.)

 

Click Here to learn about the 5 Steps to Success and Profits

 


CalPro Shield

 

Sales Consultant Exercise

Word-of-mouth advertising is both the most effective and the most affordable way to increase customer retention and expand your existing customer base. Without a team of happy customers out in the community singing your praises, you are forced to spend ever-increasing amounts on advertising campaigns just to stand out amidst your competitors. What's the most effective way to generate more word-of-mouth recommendations? A positive attitude and experience. More specifically, you need a way to put a smile on each and every customer's face.

Our comprehensive customer delivery system is designed to maximize your word-of-mouth marketing opportunities and ensure every customer is sent off in the right frame of mind at time of delivery to become an advocate for your dealership, tirelessly singing your praises to family, friends, and associates. We can ensure not only that the final step of their buying experience with you is a positive one, but also that their positive last impression is a lasting one that will provide you continual impression advertising in their homes and even their online social media presences. You can drastically offset your current per-customer marketing and advertising costs, geared towards bringing in customers with no existing connection to your dealership, by creating a positive experience that fosters repeat sales and referrals from your existing relationships.

What Are You Currently Spending to Earn One Sale?
Do you know how much you're spending right now to bring each customer across the curb and through the sales funnel? Input your budget and sales numbers to find out.

How many vehicles did you sell last month?

 
What did you spend on marketing & advertising last month?
 
 
It cost you to sell one vehicle last month.

With Cal-Pro's comprehensive customer delivery system, you can bring in new customers for as little as $20 or less.

Click Here to learn more about the Cal-Pro Enhanced Delivery Systems

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